Trust is a requirement.

What we do NOT do

• Hacks, exploits, doxxing, phishing, or unauthorized access.
• Spam, scraping without consent, or unsolicited bulk messaging.
• Policy bypass (WhatsApp/Discord/hosting/providers).
• Social engineering to obtain access.

If a request implies harm, abuse, or illegality, we refuse it and propose legitimate alternatives.

Privacy (simple and honest)

• We keep the minimum needed to quote and support you (name, contact, brief).
• We don’t sell your information.
• We share data only if needed to operate (e.g., WABA provider) and with your knowledge.
• We prefer temporary access and least privilege.

If you need specific requirements (NDA, retention, permissions), we define them in writing.

WhatsApp + AI (compliant practices)

• We recommend WhatsApp Business API via an authorized provider.
• Consent-based flows, opt-out, and human handoff when needed.
• AI-assisted replies with guardrails (what to say / what not to say).
• Metrics to control quality, not only volume.

Operational best practices

• Delivery checklist and validation.
• Backups and test restores (when applicable).
• Auditable logs for communities (Discord) and controlled changes.
• Documentation and runbooks to operate without depending on us.