Portfolio

Measurable impact. Operable delivery.

We don’t invent brands or promise impossible outcomes. We show the client type, the problem, the approach, and the metric we aim to move. Every case ends with a checklist and documentation.

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WhatsApp + AI + Automations

Local eCommerce: faster support without losing brand tone

I want something like this
Problem

The team replied late, messages were duplicated, and there was no clear flow for returns and shipments.

Solution

We designed an intent router (sales/support), approved templates, human handoff, and a metrics dashboard.

Metrics
  • -41% average first response time
  • +18% assisted conversion in chat
  • 0 spam incidents (rules)
Deliverables / stack
WhatsApp Business API (compliant provider)WebhooksDashboardsPlaybooks
We measure what matters. If there are no metrics, there’s no iteration.
Discord systems

Community: an organized, scalable, auditable Discord

I want something like this
Problem

Raid attacks, inconsistent moderation, and scattered tickets — hard to know what happened and when.

Solution

We implemented layered anti-raid, auditable logs, categorized tickets, and clean onboarding permissions.

Metrics
  • -92% visible spam during raids
  • +35% ticket resolution on first contact
  • Simplified roles (fewer mistakes)
Deliverables / stack
BotsWebhooksMod logsAuto-roles
We measure what matters. If there are no metrics, there’s no iteration.
Minecraft infra

Minecraft server: stability before features

I want something like this
Problem

Lag during peak players, outages due to config, and updates with no rollback plan.

Solution

Performance tuning, basic hardening, automated backups, and a deployment process with maintenance windows.

Metrics
  • More stable TPS at peak hours
  • Verified backups with test restores
  • Updates with a checklist
Deliverables / stack
TuningBackupsHardeningRunbook
We measure what matters. If there are no metrics, there’s no iteration.

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